Returns & Exchanges
At HYPER GOGO, we want you to feel confident in your style, which is why we offer a 30-day window for all returns and exchanges on items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with all original tags attached into the original packaging to ensure the garments remain protected during transit.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.